I expected more responsibility from a company like Fortnox. They sent an invoice to an email address that wasn’t even mine, and I never received anything by post. I had a really bad experience with Fortnox. We’re continuously working on improving both usability and value, and feedback like yours helps us understand where we need to do better.Don’t hesitate to contact us if you have any further questions. Hello Aras, Thank you for you feedback. The support was great.

Needs an english version of system. I really like how you cover all options…

Anyone can write a Trustpilot review. Wishing you a wonderful Thursday.Kind regards,Fortnox Hi,Thank you for your feedback! Hi Emma, Thank you for your feedback. Hello,Thank you for your feedback!

We’re glad to hear that you are satisfied with our support.Wishing you a great day.Best regards,Fortnox That’s of course not the experience we want our users to have. Replied to 98% of negative reviews

They have the patience to understand the customer’s questions and solve the issue. Now they are happy thanks to help of Tina, so our Gratitude for your Fortnox team… Tina provided the precise information my company needed to fix an urgent issue with a client. I really like how you cover all options for running a small business, this has really helped me, my biggest issue is the use of English is limited, and all the training videos are in swedish, for the… A few reviewers feel that the software is too basic and overly reliant on manual journal entries for standard accounting tasks.See more Based on reviews, created with AI

Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews. Fortnox AB is renowned for providing innovative cloud-based business applications to companies, associations, and accounting and auditing firms across Sweden. Fortnox combines high retention, recurring revenue, and strong margins with an efficient distribution model rooted in the accounting channel and in-app self-service. Founded in 2001 and headquartered in Växjö, Fortnox provides a modern, cloud-native platform that enables small and micro businesses to manage essential financial and administrative workflows. Dow Jones Industrial Average, S&P 500, Nasdaq, and Morningstar Index (Market Barometer) quotes are real-time.

Not enough English translation which…

• Your input is valuable and helps us improve both usability and overall experience.Have a nice day!
• The interface just goes blank sometimes, things changes and more complex things is sometimes not supported at all!
• We sell different types of products and services to both investment professionals and individual investors.
• The views and opinions expressed in third-party content are those of the respective authors and do not necessarily reflect the views of Morningstar, its affiliates, or employees.
• Hello Jesper,Thank you for taking the time to leave your review.We’re sorry to hear about your experience.

I am really happy with the cu… Even if my engagement with them was short, they offered unparalleled and quick service and I walked away from my engagement with a much higher trust, knowing that they have me back and my interest ali… Having come from running a UK company for 17 y… Overly dependent upon journal entries to accomplish basic accounting tasks. A half-baked software that cannot handle the full expense and invoice cycle.

• Find out how we combat fake reviews.
• The articles, information, and content displayed on this webpage may include materials prepared and provided by third parties.
• Hi Jon,Thank you for your feedback!
• Hi Emma, Thank you for your feedback.

About

Digital transformation continues to reshape how businesses operate, with increasing demand for automation, compliance, and real-time financial insight. To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research. We’d like to share more about how we work and what drives our day-to-day business. Users are advised to exercise their own judgment and seek independent financial advice before making any decisions based on such content. Morningstar makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any third-party content displayed on this site.

The customer support team is excellent — they help until the issue is fully resolved. Hi,Thank you for taking the time to leave such detailed feedback — we really appreciate it.We’re sorry to hear that you’ve experienced issues with the translation and usability. Nice experience, good support from you support team Many users value the speed with which the team responds to inquiries.However, opinions are mixed regarding the user experience, the services provided, and the website. Drawing on prior experience in software and financial services, EQT will work closely with the Fortnox team to drive continued growth and long-term value creation. There is clear potential to broaden the platform’s role in customers’ day-to-day operations – helping businesses save time, gain control, manage cash flow and make better decisions.

Calm and helpful customer service staff.

Companies can ask for reviews via automatic invitations. We’re glad to hear that you’re happy with your Fortnox experience.We appreciate your comments regarding the language and hope to meet your expectations in the near future! Your input is valuable and helps us improve both usability and overall experience.Have a nice day! Thank you very much for your review och have a great day.Best regardsFortnox

Have been using the service for 8 years…

How we use your information depends on the product and service that you use and your relationship with us. These products and services are usually sold through license agreements or subscriptions. We sell different types of products and services to both investment professionals and individual investors. The third-party providers of this content are not affiliated with Morningstar, and their inclusion on this site does not imply any form of partnership, agency, or endorsement. Morningstar is not responsible for any errors, omissions, or delays in this content, nor for any actions taken in reliance thereon.

If you pay a invoice twice, you self need to get all exact info to get your money back. Have been using the service for 8 years and it have become a pain. Fortnox works in several browsers, including Safari.If it’s not working properly in Safari, something else may be causing the issue. Hello Mark,Thank you for your review! I pay loads of money, but Fortnox can’t offer support on all platforms?

Hi Mausufa,How nice to hear that you find the program user friendly! Thank you for your kind feedback! Hi,Thank you for your review! We’re sorry to hear that you’re not satisfied with the program.If you’re experiencing performance issues, it may be due to your browser being overloaded, for example. Hi Jon,Thank you for your feedback!

Very disappointed with Fortnox

Its product suite spans accounting, invoicing, payroll, time tracking, and embedded financial services such as invoice financing, business loans, credit cards, and supplier payments. We’re glad to chicken road game money hear you had a positive experience and that our support team could assist you.Never hesitate to contact us if you have any questions or concerns.Have a great day! I am really happy with the customer support team.

We perform checks on reviews Calm and helpful customer service staff. Easy to prepare invoice and get financial reporting.

Companies

EQT will support Fortnox in deepening customer engagement, expanding adoption of embedded financial services, and accelerating product development. Fortnox supports this shift by providing intuitive, integrated software and financial tools that help companies save time, increase control, and run more efficiently – driving measurable business value across a large and growing market. Fortnox provides cloud-based software for accounting, payroll, invoicing, and integrated financial services, helping small and micro businesses in Sweden manage their daily operations more efficiently. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.

The platform serves over 600,000 businesses and is widely adopted across Sweden’s SME sector.

Option for English speakers…I rely on Translate to read anything from fortnox. I want to have a direct phone number that I can call anytime in order to get help with using Fortnox. Consumers feel that the staff is patient in understanding their questions and dedicated to resolving issues fully.